Installation & Commissioning: For large equipment or customized requirements, we provide commissioning services. Our technicians will guide the installation to ensure the equipment operates according to standards.
Technical Support: A 24-hour technical hotline is available for customers to resolve equipment issues anytime.
Product Warranty: All products come with a warranty, including free repairs and parts support. After the warranty, repair and parts services are available for a fee.

Fault Diagnosis and Handling: We will arrange technicians for fault diagnosis according to the urgency of the problem. For minor issues, remote support is provided; for complex issues, engineers are arranged to handle them on-site.
Repair and Replacement: For equipment that needs repair, we will arrange repairs in the shortest time. If equipment parts need replacement, we will provide original spare parts to ensure the quality and performance of replacement parts.

Regular Inspection: To ensure long-term stable operation of equipment, we provide regular equipment maintenance and inspection services. Through regular inspections and preventive maintenance, potential problems are discovered in time to reduce equipment failure rates.
Equipment Upgrade: We provide equipment upgrade services for customers, including software and hardware updates, to help customers improve equipment performance and meet the ever-changing market demands.

Extended Warranty Service: For customers in need, we provide extended warranty services to help customers continue to enjoy quality repair and maintenance services after the product warranty period.
Value-added Services: In addition to basic after-sales protection, we also provide value-added services such as personalized customization, equipment optimization, and remote monitoring to help customers improve equipment usage efficiency.

We value customer experience, conduct regular customer satisfaction surveys, collect customer feedback, and improve our products and services.
Based on customer feedback, we continuously optimize the after-sales service process to ensure that every service request from customers is resolved promptly and satisfactorily.