We promise high-quality after-sales service for all customers. Provide long-term technical support and spare parts supply.

Installation & Commissioning: Free services for large or customized equipment.

Technical Support: 24-hour hotline for technical issues.

Product Warranty: Free repair and parts support during the warranty period.

Fault Diagnosis and Handling: We arrange technicians for fault diagnosis based on the urgency of the issue. For minor issues, remote support is provided; for complex issues, engineers are dispatched for on-site handling.

Repair and Replacement: For equipment needing repair, we arrange repairs as soon as possible. If parts need replacement, we provide original parts to ensure quality and performance.

Regular Inspection: To ensure long-term stable operation of equipment, we provide regular maintenance and inspection services. Through regular checks and preventive maintenance, potential issues are identified in time, reducing equipment failure rates.

Equipment Upgrade: We offer equipment upgrade services, including software and hardware updates, to help customers enhance equipment performance and meet changing market demands.

Extended Warranty Service: For customers in need, we offer extended warranty services to help them continue enjoying quality repair and maintenance services after the product warranty period.

Value-added Services: In addition to basic after-sales guarantees, we also provide value-added services such as personalized customization, equipment optimization, and remote monitoring to help customers improve equipment usage efficiency.

We value customer experience, regularly conduct customer satisfaction surveys, collect feedback, and improve our products and services.

Based on customer feedback, we continuously optimize the after-sales service process to ensure that every service request is addressed promptly and satisfactorily.